how and why we collect your Personal Information;
how your Personal Information is used and protected;
when and with whom we share your Personal Information; and
the choices you can make about how we collect, use, and share your Personal Information.
You may withdraw your consent to our collection, use, and disclosure of your Personal Information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your Personal Information, we may no longer be able to provide certain of our products or services, including certain portions of this Website.
PERSONAL INFORMATION WE COLLECT
We collect Personal Information about you to deliver the products and services you request and to provide a customized shopping experience. You do not need to provide any Personal Information to visit public sections of this Website. There are times, however, that you may choose to give us Personal Information. For example, certain portions of this Website are available only to registered users.
We collect Personal Information from you in a variety of ways when you use this Website. Some examples are when you:
request a quote;
request customer service or contact us.
In order to request a quote, you must provide certain registration information, which may include your first and last name, email and physical addresses, phone numbers, and other details about your move request.
We may also collect Personal Information from you in other circumstances, both online and offline, such as when you open or respond to our e-mails, visit any page online that displays our ads or content, enter for giveaways, contests, and sweepstakes (which may be done in conjunction with Website registration), call us for customer support, or if you participate in promotions or special programs. We may also collect Personal Information in other circumstances with your consent, or where permitted or required by law.
OTHER INFORMATION WE MAY COLLECT ONLINE INCLUDING USING COOKIES OR OTHER TRACKING TECHNOLOGIES
When you access this Website, we may automatically gather information that your browser sends whenever you visit any website, such as your IP address, time and date of visit, browser type, referring/exit pages, internet service provider (ISP), and operating system, and our analytics platform may capture additional information about your use of this Website. We use this information to, for example, analyze trends, administer this Website, track users’ movements around this Website, and gather demographic information about our user base as a whole.
We may also use “cookies” and other user tracking devices (e.g., local shared objects), which are files or pieces of information that are stored by your browser on your computer’s hard drive, to collect information during your visit to this Website, such as the particular Website areas you visit and the products or services you utilize or buy through this Website. This is done so that we can provide a continuous and more personalized shopping experience for you (e.g., to recognize you by name when you return to this Website). We may use “persistent cookies,” which will remain on your computer even after you close your browser, to understand general Website usage and volume statistical information (which does not include Personal Information) and improve the content and offerings on this Website. We may also use persistent cookies to store user preferences. While most browsers are set to accept cookies and other tracking devices by default, you are always free to decline our cookies if your browser permits, but some parts of this Website may not work properly if you do. Your browser manufacturer has information on changing the default setting for your specific browser.
We may also use other standard Internet technologies, such as web beacons and similar technologies, to track your use of this Website or to track your response to email messages that we send you in connection with this Website. Web beacons (sometimes called transparent GIFs, clear GIFs, or web bugs) are small strings of code that provide a way for Royal Alaskan Movers to deliver a small graphic image (usually invisible) on a web page or in an email. Web beacons can recognize certain types of information on your computer such as cookies, the time and date a page is viewed, and a description of the page where the web beacon is placed. We may use web beacons to improve your experience on this Website, including to provide you with content customized to your interests and to understand whether users read email messages and click on links contained within those messages so that this Website can deliver relevant content. Royal Alaskan Movers’s web beacons may collect some contact information (for example, the email address associated with an email message that contains a web beacon).
BLOGS AND OTHER FORUMS ON THIS WEBSITE
HOW WE USE YOUR PERSONAL INFORMATION
Royal Alaskan Movers uses your email address and other Personal Information you provide to Royal Alaskan Movers or that we collect at registration or otherwise, as updated, to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions. Some examples include:
To process and fulfill your order and communicate with you about your order
To send an order confirmation
To register and service your account
To send you information about product or service information
To send product updates
To respond to customer service requests
For direct marketing purposes, namely, to invite you to participate in contests, giveaways and promotions and to tell you about our products or services, new items, or news or information that you have otherwise requested
To display content based upon your interests
To conduct research, analysis and advertising
To invite you to participate in promotions, special offers, or user surveys or to ask for your feedback on this Website or our products
For internal statistical, marketing, or operational purposes, such as to measure and understand demographic, user, user interest, purchasing, and other trends among our users
To protect the security or integrity of this Website and our business
To comply with applicable laws and regulations
To accomplish these purposes, we may combine Personal Information and other information we collect with offline information, including information from third parties. We may transfer or disclose your information within our corporate family of companies for these purposes.
CONTESTS, GIVEAWAYS, PROMOTIONS, AND SURVEYS
HOW WE DISCLOSE YOUR PERSONAL INFORMATION OUTSIDE Royal Alaskan Movers
Royal Alaskan Movers does not sell or rent your Personal Information to third parties. We only disclose your Personal Information to third parties when we have your prior consent or under the following limited circumstances:
For market research, project planning, and to troubleshoot problems.
We may share aggregate, non-personal information that does not identify you individually with third parties. For example, we may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. Such disclosure may result from cookies, widgets, and beacons on this Website. This information does not directly personally identify you or any user.
CHOICE / OPT-OUT
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in the newsletter or marketing email or by updating your communications preferences in your membership account on this Website. However, please note that certain Website-related email messages that we send users are necessary for the proper functioning and use of the services available through this Website, and registered users of this Website do not have the ability to opt out of such email messages, except by cancelling their account with us.
HOW TO ACCESS AND UPDATE YOUR PERSONAL INFORMATION
Royal Alaskan Movers takes reasonable steps to keep your Personal Information accurate and complete. If you have created an account this Website, you can access and update your information, including contact or account information, by logging into your account. Once you do, you will be able to enter and update your own contact information and payment information, as well as contact information for recipients you have designated.
You can also contact us with a request to access or update your Personal Information by sending an email to firstname.lastname@example.org. We will make a sincere effort to respond in a timely manner to your request and, if applicable and appropriate, provide you access to the Personal Information you have provided us and/or make the requested change in our active databases as soon as reasonably practicable. Your right to access or correct your Personal Information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections. Please note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of this Website.
We will retain your Personal Information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
PRIVACY OF CHILDREN ONLINE
We are committed to protecting children’s online privacy. This Website is for a general audience and is not geared towards children. In order to protect the privacy of children, we do not knowingly collect Personal Information from children under the age of 13 without prior parental consent. . If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed Personal Information to us please contact us at email@example.com. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s Personal Information as well as prohibit the use thereof.
INTEGRATION WITH AND LINKS TO THIRD PARTY SITES
This Website may include functionality that allows integration with third party sites, such as Twitter, Facebook, or other social networks. Some of those third party services may provide us with your information to enhance and personalize your use of this Website. If you submit your credentials (e.g., username and password) for a third party website or service during your registration for this Website or in connection with updating your user profile, we may receive your information from such third party website or service.
From time to time, this Website may contain links to other websites, including other websites that are operated by us or our affiliates but are subject to separate privacy policies. If you use these links, you will leave this Website. The privacy policies of such other websites govern the information collection, use and dissemination practices occurring on such websites.
We encourage you to read the privacy statements and terms and conditions of linked or referenced sites you enter. These third party websites may send their own cookies and other tracking devices to you, log your IP address, and otherwise collect data or solicit Personal Information. Royal Alaskan Movers DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR WHAT THIRD PARTIES DO IN CONNECTION WITH THEIR WEBSITES, OR HOW THEY HANDLE YOUR PERSONAL INFORMATION. PLEASE EXERCISE CAUTION AND CONSULT THE PRIVACY POLICIES POSTED ON EACH THIRD PARTY WEBSITE FOR FURTHER INFORMATION.
We maintain reasonable physical, organizational, and electronic safeguards that are designed to prevent unauthorized access to, or use or disclosure of, Personal Information in our custody and control.
When you enter sensitive information (such as a credit card number or your password), we, or, where applicable, our third party payment processor, encrypt that information using secure socket layer technology (“SSL”). No method of transmission over the Internet, or method of electronic storage, is completely secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Due to the open communication nature of the Internet, we cannot represent, warrant, or guarantee that communications between you and us, or Personal Information stored on our servers, will be free from unauthorized access by third parties, loss, misuse, or alterations. Royal Alaskan Movers DISCLAIMS ANY AND ALL LIABILITY FOR UNAUTHORIZED ACCESS OR USE OR COMPROMISE OF YOUR PERSONAL INFORMATION SUBMITTED THROUGH THIS WEBSITE. YOU ARE HEREBY ADVISED THAT YOU SUBMIT SUCH PERSONAL INFORMATION AT YOUR OWN RISK.
YOUR CALIFORNIA PRIVACY RIGHTS
Residents of the state of California have the right to request from certain businesses with whom the California resident has an established business relationship a list of all third parties to which the business, during the immediately preceding calendar year, has disclosed certain personally identifiable information for direct marketing purposes. We are only required to respond to a customer request once during any calendar year. To obtain this information, you should send a request to firstname.lastname@example.org with the subject heading “California Privacy Rights.” In your request, please attest to the fact that you are a California resident and provide a current California address for our response. Please be aware that not all information sharing is covered by the California Privacy Rights requirements and only covered information will be included in our response.
Royal Alaskan Movers
2216 N. Post Road
Anchorage, AK 99501